Often times when working with potential clients we are asked if or why Live Chat is right for them. While our opinion may be a little biased, it is also based on the data we have collected. Our team has done thousands of chats and we work with clients all over the US. Below are a few facts we have found that we think you should think about when considering whether or not to add Live Chat to your website or Facebook page.
Live Chat Increases Quality Leads: Many of your clients are coming to your site and leaving before you can ever engage them. Live chat prompts a conversation and is an easy way for them to engage with your Dealership without having to make the dreaded phone call. When a chat is handled properly, these conversations can be converted into opportunities you likely would have never had.
Live Chat has Incredible ROI: Live Chat for Automotive Dealerships offers the lowest cost highest converting leads. Think about it for a minute. When you pay a flat fee you don’t have another employee to hire. No employee benefits. No employee taxes. You just pay a flat fee and every lead you get reduces the cost of the service. And since they are coming from your website, they are incredibly strong leads. When your cost per lead is low and your gross profit is high it doesn’t take long to 10x your money on the investment of Live Chat.
Live Chat Is Convenient & Easy For Customers: When you offer a service like Live Chat on your site you are meeting the customers where they are. The software makes it easy for them by offering a fast convenient solution on your site to ask questions about the inventory and services you offer. Since our software is compatible with any device and yo can also link your dealerships Facebook page and we can also receive text messages we have the ability to service customers however they would prefer to communicate.